These terms and conditions govern the sale of products offered on mypaperfly.com. By placing an order, the customer confirms that they have read and accepted these terms in full.
mypaperfly.com is operated by Paper Fly.
Contact: support@mypaperfly.com
Paper Fly sells products according to their descriptions and specifications. Product photographs are provided for illustrative purposes and are not contractually binding.
Paper Fly acts as a seller and intermediary. We work with trusted suppliers who manage inventory on our behalf. In some cases, when a product is temporarily out of stock with us, we may fulfill orders directly through our supplier network while restocking so that your order is always fulfilled without delays. You will always receive the product described, regardless of the fulfillment method used.
Paper Fly reserves the right to change product specifications or packaging at any time and without prior notice to improve the customer experience.
Every order placed on the website constitutes full acceptance of these terms and conditions. A confirmation email is sent to the customer after each purchase.
All prices are stated in euros (€), including applicable taxes. Shipping is free on all orders. Paper Fly reserves the right to change prices at any time. The applicable price is the price shown when the order is placed.
Payment is made online using secure methods: Shopify Payments, credit card or PayPal. Paper Fly never stores banking details.
Orders are prepared within 1–2 business days. Delivery times may vary by destination. The tracking number is sent by email. Paper Fly cannot be held responsible for carrier delays.
The customer has 30 days from the delivery date to request a return or refund. For full details, please see our Refund Policy page.
Paper Fly cannot be held responsible for damage resulting from improper use of purchased products. The customer is responsible for reading the instructions and safety precautions provided.
All elements of the website (text, images, graphics and logos) are protected by intellectual property rights. Any reproduction, in whole or in part, is strictly prohibited without prior written consent.
These terms and conditions are governed by applicable law. In the event of a dispute, an amicable resolution will be sought first. If no agreement is reached, the competent courts will have exclusive jurisdiction.
